POLISH FAQS

  • We currently ship to the UK. We will be shipping to the EU and worldwide soon.

  • UK - £3.50

    Free shipping on orders over £50 - discount will be applied at checkout.

  • UK - 3-5 days

  • We don’t offer Click + Collect for now. However, you can buy all our products at both our studios, subject to availability.

  • We accept credit and debit cards and Apple Pay.

  • Card payments often fail because the billing address that was entered at checkout does not match the address the card is registered to. Please double check this and if the payment continues to be declined please email shop@shoreditchnails.com and we can investigate.

    Often when transactions are declined it will look like the money has been taken out of your account. Usually this isn't the case, the transaction is pending and should show back into your account within 24 hours. Again, if you have any further issues with this just give us an email.

  • Once received we do not offer returns on any of our products due to hygiene reasons. If there are any issues with your order or you are not 100% happy, please email shop@shoreditchnails.com.

  • Orders usually take a couple of days to process so feel free to pop us an email to shop@shoreditchnails.com and if your package hasn't been posted we can cancel your order.

  • Just send us an email with a photo of the broken product and we will send you a replacement.

  • They are indeed!

  • They are actually 21-Free! Which means they don't contain 21 of the most harmful toxins often found in other polishes.

  • Yes - our products contain no HEMA.

  • Yes, the bottle and cap are recyclable. As the brush is made from multiple materials it is not recyclable - but we’re working on that.

  • Our formula is created in Europe and bottled in the UK.

  • It’s an incorrect assumption that nails need to ‘breathe’ as the nail we can see - and paint - isn’t made of living cells. However, our polishes are vegan, cruelty free, 21-free, and made from 81% bio-sourced ingredients - so they’re great for your nails and the planet!